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05/11/2014 / Graham Lowe


Previously we have discussed the importance of reliable product performance when it comes to fire safety solutions in high risk work environments. Regardless of the industry you are in, product reliability plays a key role in safeguarding the health and well-being of building users and employees.

However, mechanical reliability is not the only issue that organisations and facilities managers should be concerned with when selecting a new fire safety solution for their building. It’s equally important to consider the reliability of the entire supply chain supporting the detector or alarm.

So why is this so important? Well, quite simply, fire safety manufacturers are not working in isolation to provide new products for customers. They rely on an entire chain of suppliers to deliver top-quality materials and components to ensure they are able to manufacture the high-performance fire safety systems that their customers expect.

But that’s not all. On top of this, they depend on the advice and guidance of industry experts regarding fire safety regulations in the countries they are operating in to ensure they are developing the most appropriate solutions for each market. In addition, they need dependable local integrators to install their solutions in customers’ properties correctly and maintain them in optimum working order.

Resolving the issue of supply chain reliability is something that Hochiki Europe has been committed to addressing for many years now. The company works closely with suppliers to ensure only the very best materials and components are used for its solutions. Hochiki doesn’t just batch test its technology, but hand tests each and every one of its solutions itself to ensure the highest quality. The company even has its own team of compliance experts to guarantee that its fire safety systems don’t just offer reliable performance, but also meet regulatory requirements and standards in place in customers’ home countries. This is how the company has been able to develop its range of Safety Integrity Level (SIL) rated fire safety systems for high risk workplaces.

What’s more, Hochiki has its own network of trusted partners that it knows can be relied upon to install and maintain its products in good working order, with minimal aftercare required of the end user. The company can depend on these integrators to look after the best interests of the end user, safeguarding safety and security in their properties, because of the comprehensive, free training programmes it offers to them.

For fire safety manufacturers, supply chain reliability is key to ensuring they are able to offer the highest-quality solutions and the best possible service. This is precisely why it’s important for organisations and facilities managers to be sure of the reliability of their fire safety specialist’s supply chain. By maintaining a regular dialogue with the manufacturers, organisations can get the answers they need to make a purchasing decision that is right for the needs of their business, their building, and their people as well.

To learn more about Hochiki’s supply chain processes visit:

If you would like to find out more about the importance of supply chain reliability with regards to fire safety solution performance, visit our web site at You can also contact Hochiki Europe on 0044 (0)1634 266 566, or email

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